DriveBite / Support

DriveBite Support

Need help with DriveBite or spotted something that doesn’t look right? We’re happy to take a look.

The button opens the feedback flow inside the DriveBite app.

Prefer email? Write to support@drivebite.co.uk.

Changing your area in Nearby

Nearby works around a current area. Tap Change and enter a postcode, city or town to look somewhere else.

Changing your journey start in On Route

On Route builds a journey from a starting point. Tap Change Start to use your current location, or enter another postcode, city or town.

A drive-thru is missing

DriveBite only shows verified locations that meet its current data-quality rules, so some drive-thrus may not appear yet. If you know one is missing, report it and we’ll take a look.

Opening hours show as unavailable

If a trustworthy full timetable isn’t verified for a branch, we show unavailable rather than guess. Check with the restaurant directly where hours matter.

Order ahead

When Order ahead is available, DriveBite sends you to the restaurant operator’s own website or app. DriveBite does not take orders or payments.

Location permission

You can refuse the location permission and still use DriveBite. Enter a custom location instead and carry on as normal.

A route or drive time looks wrong

Roads, closures and routing data can change. If a route or drive time doesn’t look right, report it and we’ll check it.

See also our privacy & analytics and terms pages.